Help
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| General & Membership Questions |
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| My Profiles |
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| My Photos
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| My Network |
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| My Secuirty |
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| Other Features |
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What is the purpose of
arabElove.com
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The purpose of the
arabElove.com
site is to make it as easy as possible for you to meet people, using the power
of the internet. At
arabElove.com
, you'll find a community of people using the site as a tool to make
connections and find partners for dating, romance, friendship and a variety of
encounters. To find your match, we offer several powerful features, which allow
you to narrow your search so that you are able to find exactly the kind of
person you are looking for. On various occasions, we also add new features to
make your time at
arabElove.com
a successful and fun experience.
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Is
arabElove.com
really free?  |
arabElove.com
offers one membership packages. It is completely 100% free. You can browse
through our worldwide database of profiles. Meet new people and make new
friends.
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How do I know if the members on
this site are not fake?
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arabElove.com
only requires a valid email address in order to become a member of this site,
as you will not be able to obtain your password without one. This means that
should any member of the site be found guilty of abuse or harassing other
members, we will have a lead in finding the person who is causing the problems;
with the help of that member's ISP (Internet Service Provider), we can
hopefully trace that person. Needless to say, such people will be permanently
banned from membership on this site. However, our service is otherwise
confidential. There is no way that we can do extensive background checks on
members, and we expect you to understand that we cannot take responsibility for
any pain, damage or suffering arising from your use of this site. Please use
your common sense and be careful about giving out personal information to
people you meet on this site.
If you feel that a member is using
arabElove.com
for abusive or fraudulent purposes that are not in adherence with our
Terms of Use, please report abuse to our
Abuse Team their nickname so that we may investigate.
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What are "My Points"?
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Any time you use certain features on the site (like "invite
friends" to sign up, login every day) you accrue points.
In order to view your points and points history, you need to click on the "My
Points" link. The resulting page will display a history of all the
points you have earned and what you have redeemed them for. The actions that
you can take to receive points that can be redeemed for additional site
features.
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Please note,
arabElove.com
does not tolerate abuse of this feature. For this reason there are certain
limits placed on the amount of points you can accumulate for certain functions.
Any falsifying of friend referrals or Sign ups will not be allowed and no
points will be given for fake friend Sign ups.
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I just signed up and have not
received my password yet, what do I do?
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There may be a number of reasons why your password has not
arrived yet, including possible issues with your email provider or our mailer
server. Don't worry though; first check your email security setting and check
your junk email folder or your bulk folder. If you are still having problems
receiving your password, do not hesitate to
contact us.
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Why is my computer and/or
browser giving me errors when I am using your site?
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arabElove.com
is only compatible with the latest version of Microsoft Internet Explorer or
Netscape Navigator. Please make sure you have your JavaScript is enabled and
you have updated your browser to the latest version in order to have a smooth
navigation experience.
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How do I submit a suggestion or
comment to
arabElove.com
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If you have suggestion or comment regarding something on our
site or an improvement you would like to see, please send us
feedback .
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I didn't receive my confirmation
email after registration?
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There may be a number of reasons why your confirmation email has
not arrived yet, including possible issues with your email provider or our
mailer server. Don't worry though; first check your email security setting and
check your junk email folder or your bulk folder. If you are still having
problems receiving your confirmation email please our
reconfirmation page.
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If you are still having problems receiving your confirmation
email please do not hesitate to contact
us .
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Why can't I communicate
with other members right away after filling up a profile?
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All new profile and updated profile are saved in a pending
status for 24-48 hours tell they are approved by our team, to ensure quality
contents, no misleading and inappropriate information.
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Is membership at
arabElove.com
open to everyone?  |
Yes. Everyone is welcomed to join
arabElove.com
!
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What do I get with my
membership at
arabElove.com
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A lot! You will get a personal profile page a photo album that
allows you to upload and edit your photo collection, an Most importantly, you
will get to know tons of people out there and communicate with them using our
messaging system. You will also get to gather friends with specific interests
and lots more!
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I recently signed up with
arabElove.com
, Will I be sent a confirmation e-mail to let me know that my membership has
been accepted?  |
Yes,
arabElove.com
will send you a confirmation e-mail congratulating you on joining the
arabElove.com
network. You will need to respond to this e-mail to begin using the services at
arabElove.com
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Will I be notified of updates
to
arabElove.com
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Yes, we’ll keep you in the loop! We want you to be aware of and
able to benefit from the latest services offered from
arabElove.com
. Any site updates, as well as details on how to use any new features, will be
posted on your page, as well as sent to the e-mail address you registered with
us.
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I can’t seem to log into my
arabElove.com
account. What's wrong?  |
This could be happening for several reasons. You may be using
the incorrect password or Email. You can retrieve this information by using the
‘forgot password’ link at the login page. Once you fill out the form, your
login information will be sent via e-mail to the address you registered with
us. If your e-mail inbox is filtered for junk or bulk mail, check those folders
as the e-mail might have went there. Keep your login information somewhere safe
but accessible.
arabElove.com
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What if I forget my password?
(I have so many of them!)  |
No problem. There is a ‘forgot password’ link on your login
page. Click on that, fill in the information, and your password will be
e-mailed to you.
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Can I chat on
arabElove.com
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Not now. We presently do not have a chat feature at
arabElove.com
. However, you can send massages throw the website.
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I have so many addresses to
add! Can I import e-mail addresses into
arabElove.com
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Yes, you can. We have made inviting your friends and contacts to
arabElove.com
easy! You are able to import e-mail addresses from address books of e-mail
services like Yahoo!, Hotmail and Outlook. Just follow the instructions found
in your e-mail accounts on how to import/export e-mail addresses.
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If I sign up for
arabElove.com
, will any adware, spyware or any monitoring software be installed onto my
computer?  |
Nope! Rest assured that your visit will be ‘spy’ free.
arabElove.com
only uses session cookies, but they expire when you log out.
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Do you share my address and
other information with anyone?  |
Please refer to our privacy policy for more information.
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I have a suggestion that might
improve functionality of
arabElove.com
. Can I send this to you?  |
We love to hear ideas from our members! If you have a suggestion
that could improve our community, by all means send them to us from the
Feed Back page.
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Why do I need a profile?
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That’s simple!
arabElove.com
is a place to network and meet new people. Without a profile, people would not
be able to connect to you, by finding similarity in your location, interest,
likes, etc.
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Must all profile information be
filled out in order for my account to be active?  |
Nope. You don't have to fill out all the information in order to
keep your account active. During sign up you are required to fill in minimum
information for your profile. However we do advice members to complete their
profile so that other members can get to know more about you.
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Can my profile information be
changed as and when I desire?  |
Sure. We realize that you may want to add or change things over
time, so you are able to make updates to you account whenever you’d like. To
access this, just select the “My Profile” button on the left panel. Next, click
on the link "Edit/Update" next to the information you would like to change.
This will display the information you entered when you signed up. Your updated
profile is now ready to be shared with other members!
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Can I invite friends to join?
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Absolutely. That’s the name of our game. More friends you invite
more points you gain that will enhance your dating experience on
arabElove.com
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How do I invite friends to join
the
arabElove.com
community?  |
On your “My Home” page, click on the “Invite a friend” link. You
are able to import your friends list form major email providers like hotmail
and yahoo, you can also type in the email if you like.
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Is there a limit to the number
of friends I can add to my Friends Network?  |
Of course not! We want our community’s population to explode, so
there is no limit to the number of friends you can have at
arabElove.com
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If I want to delete someone
from my Friends Network, will they be informed?  |
Nope. The preference of deleting members from your Friends
Network is your very own personal matter.
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If I sent an invitation to a
wrong e-mail address will
arabElove.com
inform me?  |
We have no way to let you know if the invite was sent to a wrong
address, so you will not be notified. Always try to be sure the e-mail
addresses of your friends are updated. If you have not gotten a response from
someone yet, try inviting him or her again.
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Can I contact or communicate
with other members in
arabElove.com
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Yes. You can send a message to the member you intend to know.
You can also send them flirts and add the member you like into your "HotList"
so that you quickly find him/her later (like a bookmark).
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Will my friends be sent a
reminder e-mail if they do not join right away?  |
If your friend does not join when you invite them, you can
always reinvite them too.
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If I don’t have many people to
invite, how can my Friends Network grow?  |
That’s okay!
arabElove.com
is a place to meet new people too! Simply search through the profiles using the
filters you want to use, and find new friends that can join your Friends
Network.
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Do I only get once chance to
send out invites Or, can I invite people more than once?
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When you sign up, that is not the only chance to invite people.
If you want to invite someone new later on, you can. Or, if someone you invited
does not respond, you can reinvite them as well.
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I invited some people to be in
my friends network. How can I tell when they join?  |
On your "My Friends" page, there is a list shows how many
contacts you have, including pending requests. So, you are able to see how many
invites you still have out.
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How can I see how many people
are in my Friends Network?  |
On your "My Friends" page, which lists how many contacts you
have in your network, as well on "My Home" page.
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How do I upload photos into my
album?  |
select “My Photos”,
choose an empty position where you like to upload your photo too,click on the
“Upload/edite” link. You will arrive at a new page where you will see the
“Upload your photo”, you are able to browse your files by browsing and
selecting. In addition to uploading your photo, you can also give them captions
and descriptions.
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Is there a limit
to how many photos I can upload?  |
Based on your package. You can check your actual package by
clicking on "My Account" tab on the
left menu.
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How do I delete photos?
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You are able to delete photos from your albums as well. Follow
the same steps to upload photos- Log in into your account, select “My Photos”
When there, you will see the “edit/update” link under the photos. Click on
that, and you will see your photo and you can click on the “delete” link.
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Can I edit or update any of my
photos and the captions (titles) at
arabElove.com
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Yes, Under your “My Photos” tab.
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Am I able to block members? |
If there is a member you wish to block from further contacting
you, you may do so. From your member page, find the member you wish to block,
and click on the “Block” link. A pop-up will appear asking if you are sure you
want to the specific member. Click yes.
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Can I unblock members?
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Yes. Under your “My Block list” tab, You will see a list of
members you have blocked, with an “unblock” link next to their name. Simply
click “unblock.”
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If I get blocked from another
member, can I be unblocked?  |
Only if the member themselves unblock you. If you are contacted
with the person outside of
arabElove.com
, you could try to contact the member by another means to find out why they
blocked you.
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What is My MailBox?
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My MailBox is an area that allows you to create and send
messages to and from members of
arabElove.com
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How am I notified that I have a
new message?  |
Just like with e-mail, you will have an inbox on your message
page. It will let you know if you have any new, unopened messages also you can
see that in your "My Home" page and you will receive a notification email to
your personal email.
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Can I be SPAMMED from unknown
sources in
arabElove.com
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No. Messages you receive are from your friends and members at
arabElove.com
only. If you feel you are being SPAMMED by a member, you are can block that
member to avoid receiving further unwanted messages or you can
report the abuse
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How long will the messages be
stored in my in/out box before they are deleted?  |
Messages are stored until you decide to delete them. There is a
trash can feature on your message page.
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Is there a word limit when I
compose a new message?  |
Yes. You have limit of 1000 characters for the time being.
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How to contact
arabElove.com
support team ?  |
You can contact our support team by using the form in the page
contact us.
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I can't find an answer to my
question here?  |
do not hesitate to contact us.
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I just uploaded a photo and
when i go to "My Profile" I can't see that photo, How come?
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All new photos and updated photos are saved in a pending status for 24-48 hours
tell they are approved by our team, to ensure quality contents, no misleading
and inappropriate information.
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